You are signing in to Archivr Connect, not to your media server.
For your safety, sign-in is paused for this account.
Nothing is wrong with your account. The limit is 10 failed attempts every 15 minutes, and it resets as soon as one succeeds.
If that address has an Archivr Connect account, a reset code is on its way. The code is good for a short while — use it soon.
Signing in again will not change this. If you think it is a mistake, get in touch and quote the email address you signed in with.
Check your spam folder before asking for another.
Codes last 15 minutes. If yours has run out, your server is already showing a new one.
Re-adding a server gives it a new identity key, and the previous one is now invalid. That is exactly right if you reinstalled the agent or moved it to a new machine.
Go back to your server’s setup page — the same page you took the code from. It will still be showing that claim code, which is expected: it changes only once you give it access to your Archivr library.
Loading…